Know Your Location

Myth:

When I call 911, they can get my location off my cell phone.

Fact:

No. Location services from your cell phone are only accurate to within 300 meters (3 football fields) from the nearest cell tower.

Street Signs

Look for street signs, including any cross streets. Keep in mind that Park Street is the most popular street name in Texas.

Addresses

For a more accurate location, look for building addresses around you.

Local Landmarks

Look for Local landmarks such as malls, parks, and shopping centers.

Faster Response

In an emergency, time is of the utmost importance. Providing all the information you can will help us get to you faster.

2212
9-1-1 Calls per Day

1951
9-1-1 Calls from a Cellphone per Day

35
Texts to 911 per Day

453
Cell Towers in our area

Data provided by NCT9-1-1

Cell Tower data provided by the FCC

Blue Dot Technology

Does Your County Use Blue Dot Technology?

Traditional location information providing by the cell phone carriers is accurate within 300 meters (in Phase 2) and uses a combination of network triangulation and trilateration to get an approximate location of an emergency caller. Blue dot technology, also known as supplemental location or device-based hybrid location, uses a combination of sensors to find a more exact location (within 50 meters or less*). This is the same technology ride share apps use to know where to pick you up. You should always know your location when calling 9-1-1. *according to the RapidSOS Android ELS Pilot Project

Counties with Blue Dot Technology

Collin (Excluding Plano, Richardson, and Wylie) Ellis (Excluding Ennis, Glenn, Heights, and Mansfield) Erath Hood Hunt Johnson (Excluding Burleson and Mansfield) Navarro Palo Pinto Parker (Excluding Azle) Rockwall Somervell Wise